Welcome to your help center.

How to watch the Kidney Stone Prevention Course

When you buy the course you get lifetime access so you can refresh your knowledge at any time.

• Click Log In from the menu bar at the top of the screen and enter your username and password. If you’re already logged in, simply click on the dashboard link.

• If you’ve forgotten your password, you can use the Lost Password link to reset it.

• Note: If viewing on a mobile device (phone or tablet), use the mobile menu to log in and access your dashboard.

• Click Video Course from within your user dashboard.

• Click the video you wish to watch and you’re on your way!

How to access the live group calls.

With an active membership, you can join any of these live group calls which I hold 5 days a week.

• Click Log In from the menu bar at the top of the screen and enter your username and password. If you’re already logged in, simply click on the dashboard link.

• If you’ve forgotten your password, you can use the Lost Password link to reset it.

• Note: If viewing on a mobile device (phone or tablet), use the mobile menu to log in and access your dashboard.

• Click Live Group Calls from within your user dashboard.

• Next, find a day and time that works best for you and click the corresponding “Join Call” button at the scheduled time.

How to send me your urine collection report.

If you’ve purchased the Kidney Stone Prevention Course or have a membership subscription for the daily live group calls, I’ll review your latest report free of charge.

• Click Menu > Contact.

• Fill out the contact form, tell me if you’ve purchased the course, click the Choose File button.

• Find and select your most recent report from your computer.

• Click the Submit button.

• Once I receive your report, I will review it and respond during our next group call.

How to manage/cancel your membership

Remember, canceling your membership applies only to your access to the daily live calls with me. You’ll still have lifetime access to the Kidney Stone Prevention Course.

• Click Log In from the menu bar at the top of the screen and enter your username and password. If you’re already logged in, simply click on the dashboard link.

• If you’ve forgotten your password, you can use the Lost Password link to reset it.

• Note: If viewing on a mobile device (phone or tablet), use the mobile menu to log in and access your dashboard.

• From your user dashboard, scroll down to Manage Your Subscription at the bottom of the page.

• Here you can View Invoice, Update Payment Method, and Cancel Subscription.