Welcome to your help center.
Below, you’ll find simple instructions on how to use this site so you can get the most out of your membership. If you don’t find what you’re looking for here, you can always email me directly. Your success matters to me and I’m here to help in every way I can.
How to watch the Kidney Stone Prevention video course.
When you buy the course you get lifetime access so you can refresh your knowledge anytime you need. Click here to see how to access your videos.
How to access the live group calls.
With an active membership, you can join any of these live group calls which I hold 5 days a week. Click here to learn how.
How to send me your urine collection report.
If you have an active membership, you can send me your urine collection report for review free of charge.
How to manage/cancel your membership.
Click here to learn how to manage your membership. Canceling your membership applies only to your access to the live calls with me. You’ll still have lifetime access to the Kidney Stone Prevention video course.
How to watch the Kidney Stone Prevention Course
When you buy the course you get lifetime access so you can refresh your knowledge at any time.
- Click Log In from the menu bar at the top of the screen and enter your username and password. If you’re already logged in, simply click on the dashboard link.
- If you’ve forgotten your password, you can use the Lost Password link to reset it.
- Note: If viewing on a mobile device (phone or tablet), use the mobile menu to log in and access your dashboard.
- Click Video Course from within your user dashboard.
- Click the video you wish to watch and you’re on your way!
How to access the live group calls.
With an active membership, you can join any of these live group calls which I hold 5 days a week.
- Click Log In from the menu bar at the top of the screen and enter your username and password. If you’re already logged in, simply click on the dashboard link.
- If you’ve forgotten your password, you can use the Lost Password link to reset it.
- Note: If viewing on a mobile device (phone or tablet), use the mobile menu to log in and access your dashboard.
- Click Live Group Calls from within your user dashboard.
- Next, find a day and time that works best for you and click the corresponding “Join Call” button at the scheduled time.
How to send me your urine collection report.
If you’ve purchased the Kidney Stone Prevention Course or have a membership subscription for the daily live group calls, I’ll review your latest report free of charge.
- Click Menu > Contact.
- Fill out the contact form, tell me if you’ve purchased the course, click the Choose File button.
- Find and select your most recent report from your computer.
- Click the Submit button.
- Once I receive your report, I will review it and respond during our next group call.
How to manage/cancel your membership
Remember, canceling your membership applies only to your access to the daily live calls with me. You’ll still have lifetime access to the Kidney Stone Prevention Course.
- Click Log In from the menu bar at the top of the screen and enter your username and password. If you’re already logged in, simply click on the dashboard link.
- If you’ve forgotten your password, you can use the Lost Password link to reset it.
- Note: If viewing on a mobile device (phone or tablet), use the mobile menu to log in and access your dashboard.
- From your user dashboard, scroll down to Manage Your Subscription at the bottom of the page.
- Here you can View Invoice, Update Payment Method, and Cancel Subscription.
